State Farm® Insurance Agent Wayne Wallace

"Very professional and kind"

"Wayne Wallace Agency is the best!! Anytime we need something they always make sure that its taken care of in a timely manner with friendliness and professionalism. This particular issue that was needed had to be done by email and they were on it. Thanks Wayne Wallace for hiring exceptional personnel like Kim.!!"

"Hailey was fantastic. Answered all of my questions and made my experience much better than any other place I've dealt with. Outstanding customer service!"

"I can’t say enough great things about Wayne! He is, without a doubt, the best insurance agent I’ve ever worked with. He is professional, knowledgeable, and genuinely cares about his clients. Anytime I have a question, he takes the time to explain everything clearly and makes sure I understand my coverage and options.
What sets Wayne apart is how proactive he is. He stays on top of my insurance needs, checks in when necessary, and always looks out for my best interests rather than just trying to sell a policy. It’s rare to find someone who provides this level of personal service and truly makes you feel like a valued customer.
If you’re looking for an honest, dependable, and responsive insurance agent who goes above and beyond, I highly recommend Wayne. Five stars all the way!"

"I had to transfer our insurance from a car we traded in over the weekend to a new vehicle. Haily Wilcox,our account representative, handle.the transfer with the utmost of ease. Excellent customer service. We've been a customer for a few years now with always an excellent result no matter what the issue."

"Wayne runs an honorable business and his staff are not only good at what they do, but personable as well."

"Hailey was fantastic to work with. She took the time to answer all of our questions, explained our coverage options clearly, and made the entire process easy and stress-free. She genuinely cares about her clients and goes above and beyond to make sure they are properly protected. If you’re looking for someone knowledgeable, responsive, and easy to work with, I highly recommend reaching out to Hailey and the team at Wayne’s office."

"Kim is great...knowledgeable, helpful, and friendly...the perfect combination!"

"Wayne was so helpful! I had to change insurance quickly and he was able to make that process so smooth. He expertly answered all my questions!"

"Let me tell you something, go to this branch and this branch ONLY!!!! DON'T WALK, RUN!!! RUN TO THIS BRANCH! I called this branch yesterday to get quotes for one of my older car's that I needed full coverage on. They sent me quotes through email while I was at work. I called this morning soon as I got off work. Super fast! I'm talking about the speed of lightning! I got everything is needed & more right then, in less than 5 minutes of calling back after I got off work. This is the state farm branch everyone needs in their life! Super professional! Super nice! Keep you laughing! Super knowledgeable! They don't waste your time! They're not trying to give you the run around & give you outrageous prices to make you feel like you're being taken for a ride"

"Great service from Wayne Wallace’s team. Kim has been a great help in getting my car insurance quoted and binder sent. The entire team has been great to work with."

"Love this company. I have been with Wayne Wallace State Farm for years. Great customer service. The Best!!!

Bridget Little"

"Their staff are very friendly and professional, especially Kim, who helped me a lot with my car insurance. Thank you so much for your service."

"Kim was wonderful. She was very pleasant and helpful. She gave great customer service."

"Wayne and his team are the greatest at getting any issues that come up resolved quickly"

"Mr. Wayne Wallace and his team are phenomenal! Every interaction that I’ve had with his company has been professional and kind. I am a happy customer."

"Best insurance I ever had . Great snd fast service. Would recommend to anyone"

"They are so very helpful and are great to do business with."

"Out of all of the renters insurance companies on the market, State Farm is the most professional and qualitative company there is. Thank you SF for giving my family great service. Highly reccomended!!"

"I had an outstanding experience working with Kim Dayberry at the Wayne Wallace State Farm Insurance Agency. Kim’s in-depth knowledge of insurance options truly set her apart, allowing me to feel confident and well-informed throughout the entire process. Her efficiency in handling my needs was impressive, making everything smooth and hassle-free. Above all, Kim’s courtesy and genuine care made me feel valued as a customer. I highly recommend Kim Dayberry and the Wayne Wallace Agency to anyone looking for professional, knowledgeable, and friendly insurance service!"

"Very responsive and able to answer all my insurance related questions. It is really nice to be able to deal with someone you know when you call and need assistance as opposed to a national call line where you talk with someone different each time you call. Recently switched to State Farm and have been very impressed and glad I switched!"

"Kathy and everyone in the office are always very helpful and thorough in covering our needs."

"This agency is super responsive. Once my claim was submitted I instantly had multiple representatives guiding me through next steps.

The rental car agency already had my information in the 10 minutes it took me to get to their location, the towing to the body shop was quickly arranged, and the body shop was already calling expecting delivery of the car. I was very impressed with how smoothly and quickly an otherwise frustrating process was handled."

"Thankful for the experience at State Farm, the rate was incredible and Kim is kind and responds to your questions and was so helpful throughout the whole process:)"

"Very smooth transition purchasing our vehicle! Thanks for assisting our requests in our new 2026 Chevy Eqinox!"