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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Hoagland

September 10, 2026

5  out of  5
rating by Sean Hoagland
"I have always received top notch service from Wayne and his State Farm team. They have always been right there when I have needed them and always have an answer for me."
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Lori Napier

September 8, 2026

5  out of  5
rating by Lori Napier
"Have been a customer of Wayne Wallace State Farm Insurance for many years and appreciate their responsiveness and great customer service! Today was not exception! Thank you Kim. :)"
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David Beck

September 8, 2026

5  out of  5
rating by David Beck
"Excellent and quick customer service. Very easy to work with."
We responded:
"Thanks David for this 5 star review!"
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Sheliah Ke 'On

September 4, 2026

5  out of  5
rating by Sheliah Ke 'On
"Kimberly is amazing !! Her customer service is beyond excellent so helpful and very nice I definitely recommend speaking with her about your insurance"
We responded:
"Thanks so much for recognizing Kim and our team at Wayne Wallace State Farm. We appreciate you."
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Vivian Gregory

September 1, 2026

5  out of  5
rating by Vivian Gregory
"All State has been amazing. Helped me with the transition of the bank paying for my house insurance, to me paying for the house insurance. Smooth. Professional."
We responded:
"You are the best, thanks so much for that 5 star review!"
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Tia Wilder

August 27, 2026

5  out of  5
rating by Tia Wilder
"Thanks Kim for your quick response and assistance!!! I have been with Wayne Wallace State Farm for years and their excellent customer service is the big reason why."
We responded:
"Tia, thanks so much for taking the time to recognize the service you have consistently experienced with our office here at Wayne Wallace State Farm. We appreciate you!!"
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Elizabeth Devine

August 14, 2026

5  out of  5
rating by Elizabeth Devine
"We work with Hailey in Wayne's office, and in addition to being professional, kind, and understanding, she's also extremely responsive and fast. We needed help with additional coverage, and between a phone call, a few email exchanges with a few quotes, and confirming our new policy, Hailey had everything finished in 90min from start to finish and she gave us peace of mind on a Friday afternoon nonetheless!"
We responded:
"Elizabeth thank you so much in recognizing Hailey's efforts. We are truly thankful for customers like you who take the time to leave a Google review."
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Angela Burney

August 14, 2026

5  out of  5
rating by Angela Burney
"I would like to thank Kim that works at State Farm under Wayne Wallace for her excellent service. She was very informative patient and kind. I've been with State Farm for several years and I'm thankful for their service. I have my home, life insurance, and car insurance I'll combined with this coming and I would not change companies because they are awesome."
We responded:
"Angela thanks for trusting over the years with your insurance protection. Your review means the world to us!"
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Tracey Whitfield

August 6, 2026

5  out of  5
rating by Tracey Whitfield
"I worked with Hailey, she was very helpful. I appreciate her taking her time to make sure I had the best coverage possible. Thank you for your patience and kindness."
We responded:
"Hi Tracey, thanks for leaving us this 5 star review. We love hearing of interactions with our office like what you experienced."
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Lisa Artis

August 6, 2026

5  out of  5
rating by Lisa Artis
"Kim of Wayne Wallace State Farm is absolutely AMAZING! She is always kind, prompt, knowledgeable and always willing to help."
We responded:
"Thanks Lisa, much appreciated!!"
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Jeremy Pittsenberger

August 3, 2026

5  out of  5
rating by Jeremy Pittsenberger
"Hailey was very easy to work with and very helpful"
We responded:
"Jeremy thanks so much for taking the time to leave us a 5 star review. We appreciate it."
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Tiffini Poole

July 30, 2026

4  out of  5
rating by Tiffini Poole
"Very responsive. Great customer service. Would highly recommend for insurance services."
We responded:
"Thank you Tiffini, we appreciate you taking the time to leave us a review."
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Jesus Cruz

July 29, 2026

5  out of  5
rating by Jesus Cruz
"Been with Wayne since Allstate dropped the ball with hurricane Irma. Great folks."
We responded:
"Jesus, we appreciate the 5 star review and shout out!"
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Sheila Smith

July 24, 2026

5  out of  5
rating by Sheila Smith
"Great customer service. Friendly & knowledgeable staff. Getting a replacement auto card + document was made easy. Kim helped me, over the phone."
We responded:
"Serving our customers is what we do best. Thanks for recognizing our team!"
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Martha Kay Curfman

July 24, 2026

5  out of  5
rating by Martha Kay Curfman
"Wayne is very knowledgeable and always patient with my questions. Kim gave me great customer service filling out an application for insurance. Would definitely recommend this agency to others."
We responded:
"Martha, thanks for taking the time to leave us a google review. We appreciate it and we appreciate you!"
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Dylan Daniels

July 21, 2026

5  out of  5
rating by Dylan Daniels
"Hailey did a great job helping me find the best bundle and rates that work for me. Very happy with her service and would highly recommend!"
We responded:
"Dylan welcome to the Wayne Wallace State Farm Agency. We appreciate this review as well as the trust you have placed in our team."
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Anthony Richard

July 13, 2026

5  out of  5
rating by Anthony Richard
"Wayne and his team are great! Always willing to help me understand the insurance world and help me get the best rate possible."
We responded:
"Anthony, thanks so much for this review. As always we appreciate you and your business. "
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Cynthia Brockington

July 7, 2026

5  out of  5
rating by Cynthia Brockington
"Very professional and kind"
We responded:
"Thanks for this review Cynthia, we appreciate it."
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Pernell Harville

June 30, 2026

5  out of  5
rating by Pernell Harville
"Wayne Wallace Agency is the best!! Anytime we need something they always make sure that its taken care of in a timely manner with friendliness and professionalism. This particular issue that was needed had to be done by email and they were on it. Thanks Wayne Wallace for hiring exceptional personnel like Kim.!!"
We responded:
"We appreciate this review as well as your trust over the years."
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Andrew Drake

June 30, 2026

5  out of  5
rating by Andrew Drake
"Hailey was fantastic. Answered all of my questions and made my experience much better than any other place I've dealt with. Outstanding customer service!"
We responded:
"Thanks Andrew for taking the time to leave us a review, we appreciate it very much."
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Elizabeth S

June 29, 2026

5  out of  5
rating by Elizabeth S
"I can’t say enough great things about Wayne! He is, without a doubt, the best insurance agent I’ve ever worked with. He is professional, knowledgeable, and genuinely cares about his clients. Anytime I have a question, he takes the time to explain everything clearly and makes sure I understand my coverage and options.
What sets Wayne apart is how proactive he is. He stays on top of my insurance needs, checks in when necessary, and always looks out for my best interests rather than just trying to sell a policy. It’s rare to find someone who provides this level of personal service and truly makes you feel like a valued customer.
If you’re looking for an honest, dependable, and responsive insurance agent who goes above and beyond, I highly recommend Wayne. Five stars all the way!"
We responded:
"Elizabeth, thanks so much for this amazing review. Thanks for being a customer of ours, we appreciate you!"
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John L

June 29, 2026

5  out of  5
rating by John L
"I had to transfer our insurance from a car we traded in over the weekend to a new vehicle. Haily Wilcox,our account representative, handle.the transfer with the utmost of ease. Excellent customer service. We've been a customer for a few years now with always an excellent result no matter what the issue."
We responded:
"Hi John, thanks for the trust you have placed in our agency. We appreciate you."
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Paul Talerico

June 23, 2026

5  out of  5
rating by Paul Talerico
"Wayne runs an honorable business and his staff are not only good at what they do, but personable as well."
We responded:
"Paul thanks so much for sharing your experience. We appreciate it but more importantly we appreciate you trusting us to protect the things and people that you care about."
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Dalton Church

June 22, 2026

5  out of  5
rating by Dalton Church
"Hailey was fantastic to work with. She took the time to answer all of our questions, explained our coverage options clearly, and made the entire process easy and stress-free. She genuinely cares about her clients and goes above and beyond to make sure they are properly protected. If you’re looking for someone knowledgeable, responsive, and easy to work with, I highly recommend reaching out to Hailey and the team at Wayne’s office."
We responded:
"Dalton, thanks for recognizing Hailey and the way she puts our customers at ease. We appreciate you choosing to do business with our agency."
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Merle Harris

June 19, 2026

5  out of  5
rating by Merle Harris
"Kim is great...knowledgeable, helpful, and friendly...the perfect combination!"
We responded:
"Thanks for recognizing Kim's contributions and our agency. We appreciate this review."